Make your website clearer, more professional, and more reassuring.
Customers often decide whether they trust a business before they ever make contact. The words, images, reviews, reassurance, and overall presentation on your website all help shape that decision.
Our Copy, Trust & Credibility Audit reviews the publicly accessible pages of your website from a potential customer’s point of view. We look at whether your website clearly explains what you do, sounds professional, answers the right questions, and gives visitors enough confidence to take the next step.
This audit highlights where your wording may be unclear, generic, outdated, too thin, or not persuasive enough, and where your website could do more to build trust.
Website Copy, Trust & Credibility Audit
What a website copy audit covers
What we review
Website copy, tone of voice, service descriptions, calls to action, testimonials, reviews, about page content, reassurance points, visible trust signals, and overall credibility.
Best for
Businesses that want their website to sound more polished, feel more credible, and better reflect the quality of the service they provide.
Included as standard: Review of up to 8 publicly accessible website pages.
Need more pages reviewed? Additional pages for larger websites can be quoted separately.
What you receive
A plain-English report showing where your website copy could be clearer, more customer-focused, more reassuring, and more effective at building confidence.
Key outcome
A website that communicates more clearly, builds more trust, and gives visitors stronger reasons to choose your business.
What we check
✓ Homepage wording
✓ Service page clarity
✓ Headings and key messages
✓ Tone of voice
✓ Spelling, grammar, and punctuation
✓ Calls to action
✓ Repetition, vague wording, or unclear claims
✓ Customer benefit language
✓ Testimonials and reviews
✓ About Us page strength
✓ Trust signals and reassurance points
✓ Whether the website answers likely customer concerns
This audit is carried out using the publicly accessible pages of your website, just as a potential customer would experience it.
We do not need access to your website admin area, analytics, Google Search Console, hosting account, or any private business data.